Moredays Support

Get help with travel records, settings and the app.

Contact us

Tell us what happened and what you expected. If possible, include your iPhone model, iOS version and Moredays version. You may attach a screenshot after hiding personal information.

Please do not send passport scans, document numbers or your full travel history. They are not needed for an initial support request.

Country not detected

Check Moredays location permissions in iPhone Settings and open the app. Background country detection requires “Always” location access. You can also add countries and dates manually.

Correcting a trip

Check the country and dates in your travel history or calendar. If a correction is not saved, email us with the steps you followed.

Reminders not arriving

Check notification permission for Moredays in iPhone Settings, your reminder preferences in the app and your Focus settings.

Privacy enquiries

Use the same email address with the subject “Moredays Privacy”. App owner: Veronika Martynova, United Arab Emirates.